Fix: Roblox Premium not Giving Robux

Last updated on November 9th, 2023 at 03:50 pm

Roblox is an online gaming platform and a game production system that was first made available to the public in September 2006.

Roblox was established in 2004 by David Baszucki and Erik Cassel.

The platform enables users to build their own games and also participate in those developed by other users.

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Players who subscribe to Roblox Premium get a monthly allotment of the game’s virtual currency known as the Robux as well as access to a variety of other features.

Players have the option of selecting from one of three distinct Roblox Premium membership plans:

  • the $4.99 plan provides players with 450 Robux each month;
  • the $9.99 plan provides players with 1,000 Robux each month;
  • the $19.99 plan provides players with 2,200 Robux each month.

As soon as a player makes a payment for a premium membership pack on Roblox Premium, the website for the service states that they will get the specified number of Robux.

Roblox Premium also has an auto-renewal option for subscribers.

Why is Roblox Premium not giving Robux?

Short Answer: Your Roblox premium is not giving you Robux as it could still be in a pending state as it is paid out on a monthly basis and could take a month to be received by you. Other reasons could be if your subscription to Roblox Premium has expired and has not been renewed, or if you have signed into a different account than the one you used to purchase Robux with.

Roblox Premium

There are a few different scenarios that might result in a membership not being able to be renewed.

The first potential cause is a credit card that has either been deactivated or has run out of time.

Another possibility is that there are insufficient credits on the Gift Card.

You are responsible for being aware that the procedure for renewing your membership will take several days.

Therefore, you will need to exercise some patience. In the event that the procedure takes more than ten days, you are required to get in touch with Customer Support using the support form.

You may use the workarounds we’ve listed to see whether Roblox Premium gives Robux.

Fix: Roblox Premium not giving Robux

Method 1: Wait for a few days.

Roblox Premium subscribers get their monthly allotment of Robux.

There is a price difference between the plans due to the varying quantities of Robux that come with each subscription.

Generally, every month the delivery of Robux typically takes a significant amount of time.

Due to the fact that it is a monthly payment system, your Robux will be credited to your account any day within the same month that the transaction was made.

The best course of action is to wait a few days after completing the membership payment before drawing any judgments.

Method 2: Check the status of your Roblox membership

From the Roblox Mobile App:

  • Step 1: Sign in with the account used to purchase the membership

In order to access the membership benefits, you must be logged into the original account used to purchase the membership.

  • Step 2: Click on the three-dots symbol in the bottom right corner.

  • Step 3: Select Settings.

  • Step 4: Select Billing

  • Step 5: Check the status of your membership

From a Browser:

  • Step 1: Sign in with the account used to purchase the membership

  • Step 2: Select the gear icon in the top right corner.

  • Step 3: Go to Settings.

  • Step 4: Select Billing

  • Step 5: Check the status of your membership

Method 3: Verify that you have accessed the right account

Being as popular as Roblox is right now, it’s easy to be confused about which version of the game you’re buying.

The transaction might have been performed on someone else’s account rather than yours if, for instance, they had their account signed in on your device not too long ago.

Fix Roblox Premium not giving Robux

In order to double-check this, you should review all of your financial transactions.

  • Step 1: Tap on the Robux symbol in the upper right corner,

  • Step 2: Select your Robux balance to access the My Transactions page.

  • Step 3: Choose the time range you’re interested in seeing, and

  • Step 4: Pick either Summary or Premium Stipend

Pick either Summary or Premium Stipend to get a brief overview or a comprehensive breakdown, respectively.

Method 4: Contact your bank

If you have paid for Robux as part of your membership but cannot locate the corresponding transaction, your payment may not have been processed.

In this particular scenario, the only action that makes any sense to perform is to get in touch with your bank before attempting anything else.

The bank may have delayed the transfer because it had doubts about the legitimacy of the transaction’s stated purpose, for example.

When this occurs, it’s best to call your bank to verify the legitimacy of the transaction before approving payment.

Method 5: Get in touch with Roblox Customer Support

If you are still unable to determine what happened to the Robux, it is quite probable that the issue is not related to anything on your part at all.

Contacting Roblox’s customer service team is the only option left at this time in order to have the problem fixed. There is nothing more that can be done.

Considering the stellar reputation that their customer service staff has earned, we have every reason to believe that they should be able to find a solution to the problem for you in a reasonable amount of time.


1. Why haven’t I got my Robux from Roblox Premium?

There are a few reasons as to why you might not have gotten your Robux from the Roblox premium.

One of the causes could be due to the fact that Robux is distributed on a monthly basis.

It is possible that yours are still in the pending state and will not reach you instantly after you make the payment for your subscription to Roblox membership.

If your subscription to Roblox Premium has expired and has not been renewed currently, then you will not get your Robux.

This also applies if you have used a different account to access Roblox.

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