Fix: Xbox Game Pass Cloud Gaming not Working

The Xbox cloud gaming service from Microsoft has made it simple for gamers to play some of their favorite titles, but many have complained that the Xbox cloud gaming browser isn’t functioning properly for them.

Xbox cloud gaming is a novel approach to gaming that can benefit many players worldwide, but sadly there are some problems with Xbox cloud gaming that cause it to occasionally stop working or disconnect.

As a result, they are absolutely unable to use this function, depriving them of the enjoyment and simplicity that come with playing games on browsers. Thankfully, just like we did for other Xbox problems like the For this game you need to be an online error, we have compiled easy-to-use fixes for the Xbox Game Pass cloud gaming issue.

Here is our guide on Fix: Xbox game pass cloud gaming not working.

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Why is Xbox game pass cloud gaming not working

Short Answer: Xbox game pass cloud gaming is not working because of your internet connection’s slow pace. When you utilize Xbox Cloud Gaming, the game is streamed from the company’s servers to your PC, Xbox, or mobile device. 

We only need to explain how it operates; we don’t need to get too technical about the servers or processes.

Therefore, Xbox Cloud gaming establishes a link between the user and the server in plain English. When you open a game in Game Pass and select Xbox Cloud Gaming, the game first launches on their servers before being streamed to your device.

Streams similar to those offered by Twitch, Youtube, or Facebook. Recall how annoying it is when a poor internet connection causes Twitch to change the resolution from 1080p to 480p or lower.

Exactly this is taking place while using the Xbox Cloud Gaming. It lowers the quality to show you live faster so you can keep up with the content that is live, which is obviously more important when you are the one playing it.

Additionally, you send button inputs to the server, which increases latency, so Xbox has to work harder to provide you with the best experience.

Fix: Xbox game pass cloud gaming not working

  • Method 1: Changing your DNS

This claim may not be accurate because, at, we have frequently advised changing DNS in order to increase performance and decrease lag in games like Warzone, Fortnite, and others.

While changing DNS has no direct impact on internet speed, it does link us to the nearest data center, which has undoubtedly helped me and many of my fellow readers minimize latency and occasionally even overcome “network error” or “Unable to connect” issues in several games.

However, Xbox Cloud Gaming broadcasts the games we play on their server, which increases latency if we connect to the incorrect data center. Therefore, we advise testing your router’s default DNS to see if it fixes the issue.

  • Method 2: Use the Microsoft Edge browser to play

You might not be experiencing the same experience, even though we have played in both the app and the web, and can assure you that they both deliver the same experience in terms of minimal latency and video quality. If so, we advise using a browser to play.

However, if you can look beyond it, which I think won’t be that big of an issue if it is curing your problem, then we strongly recommend you go with Microsoft Edge. Playing on the Xbox app is preferable because there are no black borders and immersive gaming.

Microsoft, which owns Xbox as well, has added additional features to set its browser apart from the competition.

Microsoft Edge has an exclusive Xbox cloud gaming feature called “Clarity Boost” that, in their opinion, will greatly improve the quality in the future but is currently sufficient for you to continue using.

  • Method 3: Choosing mobile versus WiFi

Although it seems quite clear, this is the most crucial point, so let’s go on. Due to a high ping or the fact that there are too many people using the same wifi, you may discover that cellular works better than wifi in this situation.

Therefore, we advise you to use the Internet speed test opens in a new tab to check your internet speed on both WiFi and cellular.

  • Method 4: Microsoft recommends using 5 GHz

The quality of Xbox Cloud gameplay will be improved by utilizing 5 GHz wifi, which we strongly suggest. Only 5 GHz of wifi may be transmitted with a dual-band router. Two distinct wifi networks are transmitted by a dual-band router. 5 GHz and 2.5 GHz.

To boost our performance and reduce latency, we require 5 GHz. While a 5 GHz wifi connection may reach speeds of up to 1800Mbps, standard 2.5 GHz wifi can only handle 400Mbps to 600Mbps (under ideal conditions, thus individual results may vary), a considerable difference that justifies upgrading to a modern Dual-Band router.

  • Method 5: Avoid Using VPN

Because of all the delay, using a VPN will undoubtedly lower the game’s quality or resolution. When you use a VPN to alter your location, it will increase latency even more because the purpose of a VPN is to protect the connection between you and the server.

Before connecting you to Xbox cloud gaming, a VPN requires a few more steps. It encrypts your connections and then sends them through its own server; if you use the VPN to be someplace else, the time difference will increase your latency.

After all, Xbox Cloud Gaming is a streaming service; the higher the latency, the worse the quality will be and the more frequently you’ll encounter “connection lost” warnings.

  • Method 6: Clear Cache in Browser

In the upper right corner, first, click the menu button (three horizontal dots). You must now choose the Settings option. Next, select Privacy, search, and services from the left-hand menu.

Under the Clear browsing data section, click the Choose the clear button. Check the box next to the Cached files and images. Select All time from the dropdown menu under Time range by clicking it now. Click the Clear now button to finish.

That’s it with our today’s article on Fix: Xbox game pass cloud gaming not working. Do try all the sections and tell us which one worked for you. Till then, stay safe and follow us for more upcoming coverage.

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