How to fix Xbox remote play not working

Last updated on May 10th, 2022 at 03:04 pm

The remote play function allows you to play video games on your laptop or in another room while someone else controls the television. A good internet connection and a suitable controller will allow you to play games remotely on your Windows 10 PC with no issues whatsoever.

Xbox Game Pass Ultimate, however, is required to take advantage of cloud streaming. You don’t need a membership to utilize the remote play function. The new Xbox Series X and Xbox Series S consoles, as well as the earlier Xbox One consoles, support these functionalities.

Using Remote Play, users have total control over their Xbox gaming experience. It is a terrific tool that allows gamers to customize their gaming experience.

Robux to Dollar Converter
Ad 1

However, if you discover that Xbox remote play is not functioning, you may never experience that delight. Also, we want you to be satisfied.

Although wireless controllers are more handy than earlier cable controllers, they are not without their problems; this is a prevalent gripe among many Xbox owners who use wireless controllers.

Why is Xbox remote play controller not working

Xbox remote play controller not working because of the following reasons:

  • You’re attempting to connect numerous controllers to the console.
  • Problems with Xbox One controller batteries
  • Your Xbox controller is not in the range
  • There are impediments in between controller and the console.
  • Out-of-date Xbox controller firmware

How to fix Xbox remote play not working

Method 1: Disconnect from any other controllers you may be using.

Always remember that Remote Play only allows for a single connection to be established at a time. It is thus impossible to play a game with someone else if one wishes to do so.

After visiting a friend’s house and pairing your controller with his Xbox, you’ll need to pair it with your own Xbox again after returning home.

It is not possible to attach extra controllers to your Xbox if you currently have eight controllers connected to your console.

This is due to the fact that the Xbox supports a maximum of eight controllers. After this point, you will be unable to connect any further controllers.

To disconnect one or more controllers, press and hold the Xbox button on one of them until a menu appears, then choose Turn Controller Off from the menu that appears. Then reconnect the new controller.

Method 2: Make sure the batteries are in good condition.

Examine the batteries in your Xbox One controller to make sure they aren’t completely dead before proceeding.

If the batteries are running low, the controller will not switch on. Removing the rear cover and replacing the two AA batteries are required before trying to use the device again.

You must verify that your batteries are completely charged before you begin. Once you’ve returned to the Home screen by hitting the Xbox button, check for the battery symbol in the upper-right area of the screen.

If the batteries are running low on power, you should replace or recharge them as soon as possible.

By buying the Xbox Rechargeable Battery Kit, you may also get rechargeable batteries for your Xbox.

Method 3: Cover Distance

Determine whether or not your Xbox controller is out of range. The fact that Xbox controllers are wireless does not negate the fact that there is a limit to how far away any wireless device can go before encountering signal loss or a sluggish connection.

The wireless range of the Xbox controller, according to Xbox Support, is around 19-28 feet, depending on the model. If your controller keeps disconnecting from your console, try moving it closer to the machine.

Method 4: Remove things that are in the way.

Interference might also result in frequent disconnections from the network. Items like computers, metal shelves, and other similar items should be moved out of the way to make room for the controller and the console.

If your Xbox is housed inside an entertainment center, try putting it outdoors to see if the connection is any better outside.

Method 5: Make use of a USB cord.

If your controller does not connect with your computer using the buttons, try pairing it with your computer using a USB cable.

Connect the other end of the cable to your controller and connect it into a USB port on your console. Then, while holding the Xbox button on your controller for a few seconds, turn on your system and play.

Method 6: Restart your console

To restart your system, press and hold the Xbox button (also known as the power button) in front of your system for 10 seconds to turn it totally off and restart it. To turn it back on, press the button a second time.

Once both devices have been powered off, you should be able to connect your console and controller without the LEDs on the controller blinking.

Method 7: Install the most recent Xbox Firmware.

Your Xbox controller has its own firmware, which you should make a habit of updating on a regular basis.

If it does not get these updates on a regular basis, it may have problems with connectivity.

After verifying that your controller is operational, you may update it by pressing the Xbox button to open the Guide while your system is powered on, then going to Profiles & Settings > Devices & Connections > Accessory.

Choose your controller, then the three-dot button, and lastly the Firmware version to see whether there are any upgrades available.


1. Xbox remote play cannot connect to console, what to do?

Check to verify whether the operating system on your Windows PC, Mac, or mobile device has been updated to the most recent release.

[Xbox Remote Play] should be launched and followed by the on-screen prompts to upgrade the app if it hasn’t already been updated to the newest version.

2. How can I prevent my Xbox remote play from becoming sluggish?

In rare instances, you may detect a little delay in the audio. It is possible that this issue is caused by the device’s operating system, hardware, or Bluetooth headset; thus, I propose that you use a wired headset that is hooked directly into your smartphone to avoid the delay.

3. What can I do to improve the performance of my Xbox remote play?

Relocate your Xbox One or Windows 10 device closer to your wireless network to maximize performance.

The greater the distance between your Xbox One console and device and your network, the better the connection will be.

Ensure that your wireless router is placed in a central area where it will not be affected by any sort of interference, such as that created by walls, floors, and metal items.

Follow us on Twitter & like our Facebook page for more post-updates.

Also Read