(2023) Fix: Roblox mouse going off screen

Last updated on January 2nd, 2023 at 05:26 pm

Roblox is a platform on which users may make their custom games and enjoy them with their friends.

There are occasions when even the most played games have technical difficulties. The issue this time is that the mouse pointer disappears off the screen while running Roblox on a Windows system.

You’ve come to the correct place if you’re having trouble with the same problem. You may fix the problem by following the troubleshooting methods described in this article.

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Why is Roblox mouse going off screen?

Short Answer: It’s possible that the excessive Windows Store cache, incorrect display scaling settings, or a glitch is to blame for the Roblox mouse going off the screen.

It seems that the problem is shared by all Windows versions that can run it. A common complaint from players is that their character becomes unresponsive and unmanageable if their cursor leaves the window limits. Fret not, as we have mentioned all the troubleshooting steps below to fix it.

Fix: Roblox mouse going off screen

Method 1: Delete the Windows Store Cache

It’s possible that the issue is due to the fact that you have an excessive quantity of cached data in the Windows Store. The Windows Store cache must be cleared in order to resolve the problem. You may accomplish this using the Windows Control Panel or through the WSReset.exe command-line program.

The necessary procedures are outlined below:

  • Step 1: In administrator mode, launch Command Prompt.

  • Step 2: Input “WSReset.exe” and hit the enter key.

After opening a CMD window, input “WSReset.exe” and hit the enter key.

  • Step 3: Locate the file wsreset.exe.

  • Step 4: Select the first result that appears

  • Step 5: Right-click to run it as an administrator.

When you type an internet command into the command prompt, it will immediately be executed. Following the successful execution of this command, the Windows Store will launch immediately to show that the cache has been deleted. Start up the game and see whether the problem persists.

Method 2: Modify the Display Scale

When the display scaling is increased above the optimal range, the Roblox mouse pointer may leave the visible area of the screen. The cap is initially set at 100%. But if you have raised it, it’s not surprising that you’re experiencing difficulties.

Therefore, reverting the monitor’s scaling settings to their factory defaults is required to rectify the problem. Below are some instructions to help you do this.

  • Step 1: Choose Display settings

Choose Display settings by right-clicking an empty area on the desktop.

  • Step 2: To access the scale and layout section, scroll downwards.

  • Step 3: Select 100% from the drop-down list (Recommended)

  • Step 4: Launch Roblox and check to see whether that worked.

Method 3: Launch the troubleshooter for Windows Store Apps

If you’re experiencing issues with the position of your mouse pointer on Roblox, the first thing you should do is run the Windows Store applications troubleshooter. The instructions below will guide you through launching the Windows Store app troubleshooter.

For Windows 11:

  • Step 1: Simply right-click the Windows button and select the Settings menu.

  • Step 2: Select System from the screen’s left side menu.

  • Step 3: Select the Troubleshoot option from this system menu.

  • Step 4: Select the Other options for fixing the problem.

In this section, you may access the programs available in the Windows Store.

  • Step 5: Select the Run button

Select the Run button next to the Windows Store applications in the troubleshooters list.

Windows Store programs will now attempt to fix any issue they come across. After that’s done, try opening Roblox and seeing whether the issue still exists.

For Windows 10:

  • Step 1: Launch the Windows 10 Settings application.

  • Step 2: Select the Update and Recovery option.

  • Step 3: Select Troubleshoot in the Update and Recovery menu.

  • Step 4: Follow the link labeled “Additional Troubleshooter”

Select the Windows Store apps option from the Additional Troubleshooter. Each and every app that is available in the Windows Store is listed here.

The Windows 10 troubleshooter for Windows Store applications will now scan your PC, detect the issue, and try to repair it mechanically.

You should restart the game once the system has resolved the issue to see whether the problem persists.

Method 4: Fix or reboot Windows Store

If you have any issues with a program you got from the Windows store, resetting the store is one of the best solutions. This fix is for when you get stuck in the middle of anything, have trouble installing something, or even if your mouse pointer disappears altogether.

Check out these instructions if you need to reset the Windows Store.

For Windows 11:

  • Step 1: Launch the Settings panel

To access the settings panel, just press the Windows key plus the letter I.

  • Step 2: Select the Apps button from the left side of the screen.

  • Step 3: When the next screen appears, select Apps & Features.

All of your computer’s programs are listed here.

  • Step 4: Select the Advanced option

Select the Advanced option by clicking the three dots beside Windows Store.

  • Step 5: Find the Reset button and click it

Find the Reset button at the bottom of the window and click it.

  • Step 6: Select Reset once more from the confirmation window.

For Windows 10:

  • Step 1: Navigate to the Settings menu.

  • Step 2: Select Apps, then Apps and Features.

  • Step 3: Keep going down the list till you reach Microsoft Store.

  • Step 4: Select the Advanced option.

  • Step 5: In the window that opens, click the Reset button.

After your computer has finished restarting, launch Roblox to see whether the issue persists.

Method 5: Try launching DISM and SFC.

Follow the steps above to launch Command Prompt in administrator mode.

  • Step 1: Type in this command and hit Enter: sfc /scannow

  • Step 2: Perform a system reboot.

If the SFC command produced an error, then you need to utilize the following command lines, hitting Enter after each one:

DISM /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup-Image /RestoreHealth

  • Step 3: The computer has to be restarted after this.

Method 6: Play the game’s legitimate version.

Despite the fact that many users choose to access Roblox via the Microsoft Store, the game can also be obtained from the official website and launched on a Windows PC.

There were people who reported they tried everything to fix the Roblox cursor problem, but nothing worked until they got the official version of the game. To begin, first, remove the current game installation.

  • Step 1: Right-click on the Start button and choose Settings.

  • Step 2: Navigate to the Apps section.

  • Step 3: To find Roblox, scroll below.

  • Step 4: Choose Uninstall after selecting the entry.

  • Step 5: Allow the procedure to complete.

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